Job Description
Job Description
Mid-Sized, thriving Personal Injury Law Firm, located right near the Silver Spring Metro Station, is seeking a full-time Claims Paralegal capable of handling cases from inception to demand.
Minimum 2 years exp. in the field of Personal Injury. Spanish speaking a PLUS.
Responsibilities and Duties:
Serves, as the primary point of contact and triages prospective clients to the appropriate resource based on client needs, geographic location and other qualifying firm criteria. Responds to potential clients via phone, email, chat, and text. Coordinates and assists with the intake schedules for the all attorneys. Ensures the timely response from the attorneys to the prospective clients. Performs client relation responsibilities to ensure customer satisfaction and conflict resolution. Seeks client feedback to improve future firm-client
Qualifications:
Job Type: Full-time
Benefits:
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